IF YOU ARE EXPERIENCING A MEDICAL OR PSYCHIATRIC EMERGENCY, DIAL 911
Thank you for your interest in SNAHC. To receive care, please call (916) 341-0575 to make an appointment with our Member Services team. A member services team member will help you complete all your registration paperwork. This appointment will take approximately 30 minutes. Once complete, you will be able to schedule an appointment with our clinical departments.
Preparing for your Appointment
Please plan to arrive at least 15 minutes before your scheduled appointment. Routine appointments should be made with as much advance notice as possible to ensure we can work with your schedule. Although we do make same-day appointments according to availability, it is always best to call ahead to determine whether we can see you or not. If you have not completed initial registration, or you are in need of an annual update, you will not be eligible for a clinical appointment until the registration or update is completed.
No Show Policy:
A patient that does not appear and does not cancel their appointment in advance is considered a no-show. Patients that accumulate 4 consecutive missed appointments will be required to sign a Re-Engagement of Treatment Letter. This letter must be signed and returned to SNAHC by the patient to schedule any future appointments.
Appointment Cancellations:
Need to cancel?
SNAHC encouraged you to cancel your Medical, Dental, or Behavioral Health appointment up to 2 hours before you are scheduled to be seen. You can cancel by responding NO to the text appointment reminder that is sent to your cell phone. You can also cancel by calling one of our representatives at (916)341-0575 during business hours.
Rescheduling an Appointment:
Need to reschedule?
If you need to reschedule, please call us at (916)341-0575 and speak to one of our representatives.
WHAT TO BRING TO EVERY VISIT
- Medical or Dental insurance card(s)
- MediCare card
- Current, Valid State-Issued Photo ID
Questions? Call (916) 341-0575.
Are you an established patient?
Medical Records Request
To request your medical records from SNAHC, please call 916-341-0575 and choose option 4 on the phone tree to speak with a member of the Health Information Department for assistance.